For orders placed in store you are entitled to a full refund within 14 days of purchase, provided the item is returned in an unworn, undamaged condition, along with original packaging and a valid receipt of payment. We would also be very happy to exchange your product for a different size, colour or style.
In line with Consumer Contracts Regulations, you are entitled to a full refund or exchange for orders placed online. You have 14 days from the date of purchase to inform us that you wish to return the item, and a further 14 days from notifying us to return the goods in person or by post. Returned goods will be subject to a thorough inspection to ensure they are in unworn, undamaged condition along with a valid receipt of payment.
All exchanges are subject to stock availability.
Returning by Post:
If you are returning an item bought in-store or online, we will not cover the cost of goods returned by post. Please ensure the item is wrapped using sufficient protective packaging, and post using a tracked service. Please contact us at firstname.lastname@example.org to confirm you wish to return your order, and we will give you clear instructions for return postage.